Boost your brand with coaster connect: custom coasters and reputation management Starting at just $197/month!

Choose the perfect plan for your business—get 100 to 1,000 custom coasters monthly, plus tools to manage your reviews and grow your business with CoasterConnect.

The Power of Customer Reviews: A Game Changer for Small Businesses

In today's digital age, customer reviews are more than just feedback; they are vital assets that can make or break a business, especially for local establishments like Greenback's Pub in Wyandotte, MI. Recently, I received an update from Google indicating that my review of Greenback's Pub has been viewed over 100 times in less than 30-days. This statistic highlights the impact that a single review can have on potential customers exploring their options.

Note: As of October 2024, the estimated population of Wyandotte, Michigan, is approximately 25,058 residents. This figure reflects the community's demographic landscape and highlights its status as a small, yet vibrant, city within the Downriver region of Southeast Michigan. The population size of your local community may directly impact the statistic below differently.

The below screenshots are meant to highlight the actual impact of customer reviews on a small business within the bar, pub, restaurant, cafe, etc. industries. Greenbacks Pub is not our client but is an establishment I've visited and left a positive review for recently. You can request a free copy of your businesses reputation, along with a complete marketing audit report, by clicking on the "Free Reputation Audit" in the menu link at the top of this page.

Why Are Reviews Important?

  • Visibility in Search Results: Positive reviews improve your ranking on platforms like Google, making it easier for potential customers to discover you. Businesses with fewer than 100 reviews often struggle with visibility, as search engines prioritize those with a more substantial feedback count​.

  • Building Trust: Consumers tend to trust businesses with a higher volume of reviews. A strong collection of positive feedback can attract new patrons, especially for lesser-known establishments. Without enough reviews, businesses risk losing credibility and customer interest​.

  • Influencing Decisions: Each view of a review increases the likelihood that someone will choose to visit your business. For bars and pubs, having a limited number of reviews can significantly impact foot traffic and sales.

  • Impact on Reputation: Even a few negative reviews can deter customers. Addressing these head-on while encouraging more positive feedback can shift the narrative around your business, helping to maintain a favorable image.

Statistical Insights

Recent reports indicate that as many as 61% of restaurants that closed during the pandemic are believed to be permanently shut down​. Furthermore, around 40% of restaurant operators express concerns about being forced out of business without additional support​. This data underscores the critical need for businesses to actively engage with their customers and foster a positive online reputation through reviews.

How CoasterConnect Makes a Difference

To empower businesses in this challenging environment, we proudly present CoasterConnect, powered by Social Proof Solutions. Here’s how CoasterConnect can enhance your customer engagement and help you gather more reviews:

  • Custom-Branded Coasters: You’ll receive 100 premium super absorbent custom coasters each month featuring a QR code that directs customers to leave reviews on your Google Business Profile or a custom landing page of your choice. This flexibility allows you to engage your customers effectively, whether you're focused on collecting reviews or driving traffic to special offers.

  • Streamlined Review Management: With CoasterConnect, powered by Social Proof Solutions, you can automate the process of monitoring and responding to reviews. This ensures that every customer interaction is acknowledged, helping to build a positive reputation. You can easily turn those positive reviews into compelling social media content from the same platform!

  • Cost-Effective Solution: For as little as $197/month, CoasterConnect consolidates multiple marketing tools into one platform, saving you money while enhancing your online presence. No more need for separate CRM's, email & SMS campaign tools, reputation management software, website builders, and more!

  • Continuous Engagement: The more reviews you gather, the more your visibility increases, and that means more customers for your establishment. CoasterConnect helps you maintain a steady flow of customer feedback, which is crucial for small businesses seeking to grow.

Don't worry, we can help!

By leveraging the power of customer reviews and utilizing tools like CoasterConnect, bars and pubs can significantly enhance their online presence and build trust with potential customers. Don’t let your business be at risk—start gathering reviews and improving your reputation today!

what you get with coasterConnect

100 - 1,000 custom coasters each month

Each month you'll receive 100 - 1,000 coasters with your branding and a QR code to your Google Business Profile review page (or URL of choice)

Access to social proof solutions software & crm

Automatically monitor, respond to, and manage your Google customer reviews to increase visibility and social proof using our AI software tools and automations

Design modifications as needed

Update your coasters as your business needs change for just $49 with 30-days notice to meet printing deadlines ($9.99 if URL only)

order more coasters easily as you scale up

Add more in increments of 100 for $60; custom pricing available if you need more than 500 additional or need a larger subscription than 1,000

How CoasterConnect Works (3 Easy Steps)

Sign up for as little as $197 per month and complete our onboarding form

( no contracts - cancel anytime)

Work with us to create & finalize your custom coaster design & set up your URL

Use CoasterConnect & Social Proof Solutions to capture, track, and manage your customer reviews

Ready to get started?

How CoasterConnect Is Helping Other Bars

"Helped us increase reviews"

"These coasters helped us increase reviews and improve customer engagement."

- Derek Matthews, The Ale House

"Made our online presence stronger"

"Managing reviews with Social Proof Solutions made our online presence stronger."

- Mike Sullivan, Sullivan's Tap Room

"Our customers love the custom coasters"

Our customers love the custom coasters, and we've drastically increased our customer reviews!

- Rachel Porter, Porter House Pub

Ready to Connect with CoasterConnect?

Start your subscription today and receive your first 100 - 1,000 coasters.

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